Deep Dive Blue Team: DHS ICE SEVP Response Level 1 Call Center Support

January 15, 2026 3pm (EST) on Zoom.
Join us as we cover this opportunity from the BD point of view-the incumbent, the requirements, the call plan, and more.
This is a five-year, $20.5 million contract to provide Level I Call Center Support for the Immigration and Customs Enforcement (ICE), Student and Exchange Visitor Program (SEVP), SEVP Response Center (SRC). The SRC is the primary interface between SEVP and the more than 1.1 million student and exchange visitors, and more than 30,000 school and sponsor users of the Student and Exchange Visitor Information System (SEVIS)
We will be going over the current incumbent, the potential bidders, the executive call plans, and much more. Our slide deck will help attendees with step reviews, teaming meetings, executive call plans, recruiting and more.