Deep Dive Blue Team Veterans Affairs VBA Fraud Prevention Services (May 22, 2025

Join us on May 22, 2025 at 3pm (EST) on Zoom!
 
Join us as we go over this opportunity in great deal. We will explore VBA and other parts of the VA, the key executives to call, the potential bidders and more.
Through its three (3) administrations, National Cemetery Administration (NCA), Veterans Benefits Administration (VBA), and Veterans Health Administration (VHA), Veterans Affairs (VA) administers vital services to America's Veterans. VA provides health care services, benefits programs, and access to national cemeteries for former military personnel and their dependents. The fundamental mission of VBA is to provide Veterans, transitioning service members, and their families with benefits and services including education benefits, home loans, life insurance, and disability compensation or pension benefits. Award of these benefits often requires information gathering from a multitude of third parties, government agencies and digital repositories as well as the application of complex rules
 
What is being asked for?
1) Please describe your company s strategy to address the full scope of work, to include risk management, solution management, incident and event management, and education and outreach and communication support services as outlined in the Statement of Objectives (SOO). Please describe any relevant experience within the Government or Industry that demonstrates your capabilities in each service area. How would you address any gaps in your service offerings? 2) Please describe innovations you have employed on other projects and how those innovations differentiate your company from others in regard to the types of services outlined in the SOO. 3) Please outline the experience your company has in scaling, making recommendations, and incorporating continuous improvement principles to enable service delivery and achieving objectives in the SOO. 4) Please describe your company s approach to quality assurance, employing performance metrics, and your success in meeting Quality Assurance Surveillance Plan (QASP) performance objectives on similar efforts. 5) Please describe your company s approach to independently conducting research and providing periodic assessments for dynamic threat vectors, and how that research informs the recommendations to the Government for solutions that address benefits fraud and reducing waste and abuse. 6) Please describe your approach to curb financial crimes that impact Veterans as well as your engagement with private industry, fraud prevention groups, and stakeholders to provide and implement preventive solutions in support of the Government. 7) What is your company s approach for proposing and implementing evolving technologies such as machine learning, natural language processing, robotic processing ( bots ) or full artificial intelligence to drive automation for solutions? How do you ensure these technologies remain current and effective? Can you provide any examples of successful integrations in similar projects? 8) What specialized qualifications does your company recommend enabling service delivery in the areas of data science, predictive analytics, and forensic analyses to include the areas of risk management and stakeholder communications for fraud, waste, and abuse? 9) Please describe your company s experience with protecting Personally Identifiable Information (PII) and Protected Health Information (PHI) when utilizing large databases and processing transactional activities associated with tracking source materials locally and remotely in a secure environment. How do you stay current with evolving data protection regulations and threats? Include details on your disaster recovery and business continuity plans. 10) The Government will be migrating from a manual capability to a Federal Risk and Authorization Management Program (FedRamp) compliant cloud computing environment. Contractors will be required to analyze large volumes of data residing in systems maintained by the Veterans Benefits Administration (VBA). Please describe your company s approach to advising the Government in the areas of sizing, configuration, system interfaces, optimization, and compliance assurance, and in obtaining authorities to operate (ATOs) in new environments. 11) Please describe any experiences with electronic business process reengineering and integration based on complex multi-level processing rules. Please describe the pricing structures used (e.g., transaction-based; quantity-based; price-banding based on volume; price-banding based on complexity; etc.). How do you ensure fairness and transparency in these pricing structures? 12) What recommendations would your company make regarding pricing structures for these types of services? How do these recommendations align with Government best practices and regulations while allowing flexibility in service delivery?
 
 
During this session, we will go over the branch, the leaders, the potential bidders and much more.
Each attendee will receive the slide deck, the recording and have a great way to network.